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WorkDESK Update: 12.5019

WorkDESK Update Kit 12.5019 (31/08/2020)

Important – First Login Instructions

The upgrade can be downloaded and installed anytime, however it will require all users to be logged out of WorkDESK for the duration of the install. During the first login after installing this upgrade you will be prompted with I29655 about changing a consultant record layout. Press OK to this message and perform a backup once prompted. This should only occur once for each database. Detailed instructions can be downloaded by clicking here: 12.5019 Gross Re-Balance On Login.pdf You must read this before installing this update & you must repeat this process for all database you report STP through.

The upgrade password is emailed separately to current WorkDESK Subscribers.

Keep up to date with all the JobKeeper Payment changes on our JobKeeper Payments in WorkDESK page.

WorkDESK Single Touch Payroll Manual – Please ensure you’ve read the Single Touch Payroll manual before activating STP in WorkDESK

12.5019 Update Instructions – Instructions for installing the WorkDESK 12.5019 Update (All User’s) – Instructions are the same as for 12.3275.

Upgrade WorkDESK Outlook Integration.pdf – This upgrade contains a new version of Outlook Integration 12.5017 for Office 2019. If you are experiencing issues with your current version of Outlook Integration you should uninstall your previous version and have 12.5017 installed. This version will support Office 2016 32 bit and 64 bit

Installing WdServer service.pdf – WDServer should not require re-installation for this upgrade. These notes should assist with stopping/ starting these services referenced in the update instructions.

The following issues have been addressed since the last upgrade​

  • (AU) On first login after the upgrade, confirm STP gross figures to the employee figures YTD figures match and update any STP Gross values if required. Changes will be marked as updated to be included in the next STP update submission.
  • (AU) STP Reportable allowances incorrectly included in Gross for Weekly & Working Holiday Maker payruns with timesheet allowances – this is now resolved and reports the correct gross.
  • 4 Digit Year – date field update. All date fields in WorkDESK will now prefill, display or prompt for a 4-digit year by default. You can continue to input dates with a 2-digit year, but these will be converted to a 4-digit year where year range 00 to 30 is now converted 2000 to 2030. E.g. 21 will convert to 2021.

  • Performance improvements when sending documents to Excel – Exporting to Excel, during payrun & STP reporting documents going to Excel should complete faster than in previous versions for large data sets.

  • When using Candidate Pooling, selecting a diary entry from the diary panel after accessing Candidates could display a database error. This has now been resolved.

  • Increase the number of digits in the Employee STP Maintain screen to 7.

  • The STP Update report will now display all allowances correctly if multiple allowances with the same description were used. Allowances with the same description are now combined into a single column.

  • FBT Taxable and FBT Exempt columns now included in the STP update and detail reports.

  • STP Detail Report RESC column renamed to Employer SG.

  • STP Detail Report to combine and group allowances with same description.

  • Payroll History Rebuilder updated to handle the year 2020 and beyond.

  • Pay advice print for permanent employees (without timesheet) printed incorrect text on second rate line. Also increased number of digits for the DHR command.

  • Change the Employee Maintain STP Allowances screens to allow adding, modifying and deleting STP reportable allowances for the employee using allowance codes. Requires Level 6 with a data entry date of the 30/06 to access.

  • Disable Employee -> Maintain -> Taxation: ‘Payment Summary’ field if Employee has a YTD value. Employees paid should not change types mid-year. Instead consider reversing or adding a new employee file.

  • Disable both ‘Taxation’ and ‘Separate on PAYG Summary fields for Allowances if they have any year to date values. This is to prevent any balancing issues at end of year if an allowance has changed definition during the year it will not auto update previous entries under STP. Instead consider setting up a new allowance code and reversing the old code on the employee for correct tax/ STP reporting.

  • Client contact names could stop displaying in File -> Client after re-sizing and re-ordering columns. This is now resolved.

  • Candidate Payroll -> Payroll History Ledger Tab: Audit trail items don’t open preview window. This is now resolved

  • Changing an employee to tax scale 15 (Working Holiday Maker) if they have previous YTD gross type will now send a 0 of the Previous gross type to the ATO and move the gross to WHM Gross. If an employee is no longer under the WHM they should have a new employee record added to keep their prior WHM tax calcs separate.

  • Added option to send zero gross and tax to the ATO during the next Payrun or Update.
    o Added drop down box to Employee -> Maintain -> STP -> Year to Date
    o Options are Report 0 INB, Report 0 LabourHire and Report 0 WHM.
    o During payrun and update, the flag is reset.

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